BotSailor AI Agents can work in specialized roles such as sales, customer support, lead qualification, ecommerce assistance, appointment handling, and other business workflows.

Agents can use your business knowledge, collect customer information, update data, trigger automation flows and sequences, call external APIs, route conversations to other specialized agents, and hand conversations to human team members when needed.

No. AI Agents are a major part of BotSailor, but the platform provides much more.

Businesses can create visual chatbot flows, send broadcasts, automate follow-ups and sequences, capture leads, manage conversations through a unified inbox, automate social media interactions, connect ecommerce stores, recover abandoned carts, manage appointments, integrate external applications, use APIs and webhooks, and build complete customer journeys across multiple channels.

This means businesses can combine AI with structured automation instead of depending on AI for every task.

BotSailor supports WhatsApp, Facebook Messenger, Instagram, Telegram, and Website Chat for conversational automation and customer engagement.

Businesses can use these channels to automate sales and support, capture leads, run marketing campaigns, deploy AI Agents, and manage customer conversations from one platform.

Yes. BotSailor can connect conversational channels with ecommerce platforms such as Shopify, WooCommerce, and Salla.

Businesses can automate product discovery, AI-powered recommendations, abandoned cart recovery, order notifications, payment journeys, post-purchase communication, customer support, and WhatsApp catalog experiences.

Yes. BotSailor is designed for AI and human teams to work together.

AI Agents and automation can handle repetitive conversations and routine tasks, while conversations that need personal attention can be handled by team members through BotSailor's unified inbox. Teams can access customer information, conversation history, labels, assignments, notes, and other context from one place.

Yes. BotSailor supports a wide range of integrations and also provides APIs, webhooks, and HTTP API capabilities for custom workflows.

You can connect ecommerce stores, Google Sheets, forms, payment providers, marketing tools, external applications, and your own business systems so conversations can trigger real business actions and keep data synchronized.

No. Most BotSailor features can be configured using visual tools without writing code.

Businesses can build AI Agents, chatbot flows, campaigns, automations, and customer journeys using the platform's interface. Developers and advanced users can also use APIs, webhooks, and HTTP integrations when deeper customization is required.

BotSailor offers different plans and capacity levels for businesses of different sizes.

Plan limits can vary based on factors such as subscribers, team members, connected accounts, AI usage, and other platform resources. Businesses can start with the capacity they need and upgrade as their customer base and automation requirements grow.

For exact limits and inclusions, check the current BotSailor Pricing page.

BotSailor plans can include unlimited platform message credits depending on the selected package. However, messaging providers such as WhatsApp or other third-party services may apply their own charges separately.

Always check the selected BotSailor plan and the applicable channel provider's pricing for your specific usage.

Yes. BotSailor provides White Label and reseller solutions for agencies, entrepreneurs, and SaaS businesses that want to offer customer engagement and automation services under their own brand.

Partners can build their own branded SaaS offering on top of BotSailor's infrastructure instead of developing an automation platform from scratch.

You can provide your AI Agents with business-specific knowledge such as documents, website content, FAQs, and other approved information.

Agents can use this knowledge as context when answering customers, while workflows can also be designed to transfer conversations to human team members when human assistance is more appropriate.

You can create an account and begin building immediately. Simple AI Agents and automation workflows can be created and tested quickly, while larger multi-agent, ecommerce, or deeply integrated workflows may require additional configuration.

BotSailor is designed so businesses can start with a simple use case and expand their automation over time.