Broadcast Calculation is Differ

kindly explain how the count is updated in the attached broadcast status https://prnt.sc/6TQGfyKyYEW3 For the broadcast which was sent yesterday the targeted no. mentioned is 950 from which 714 are delivered ( success ) and 305 is unreached ( failure ) which come to total of 1019 and not 950

Also the Opened % should be calculated on the no. of messages delivered and not on the targeted no. With reference to the above data it give us wrong info of opened %

Kindly check and revert accordingly.

Any update?

Kindly check your other campaigns and let us know if the counter is incorrect in all of them.

Thank you.

Yes all broadcast counter is incorrect

Any update?

Actually the calculation is correct. Let me explain of each title what it is and how it is calculated, so you could understand better then.

Let explain in your screenshot.

Here target is 950. Sent 950 - Means we sent to all these 950 subscribers.
Delivered - 714 means from this 950, API has given successful response for 714. Some of them may get error for many reason in API.

Read - 449 Means, 449 people read it. or opened.
Unreached- 305 means, from this successfully delivered 719 people, Whats didn't delivered 305 people for various reason.

Hope now you can understand.

We will provide a details explanation in the report in future update to make it more understandable.

Thanks.

Sure will wait for this update.
thanks