#1720-Request for Manual Add-On Activation Option for Users

Aji
#1
Aji

Dear Support Team, Just like we currently have the ability to manually assign Subscription Packages to users in special cases (e.g., when a payment is debited from the customer’s end but not reflected due to a payment gateway error), I’d like to request the same manual option for Add-Ons. This is important because: In some situations, customers make successful payments, but the add-on is not updated in their account. We currently handle subscriptions manually in such cases, and having the same flexibility for add-ons will help us resolve such issues promptly. Please consider adding a manual add-on assignment feature in the admin panel

#2
Sky Free

Its already available check in users dasboard there is a seperate icon for addon

#3
Aji

I don't see any option to manually assign add-ons to users. Could you please share a screenshot?