#2029-Sequence not sending

Raj
#1
Raj

Sequence not sendingĀ for day1, day2 messages , while connected with live chat support , they said


"The problem may have arisen due to your campaign update yesterday. Please note that if you update a sequence campaign, it will not function correctly. We will investigate the sequence issue further and provide you with an update tomorrow."


Please fix it soon as possible

#2
BotSailor
#1

Raj

Have you updated your campaign ? And set different day for the campaign ? Is newly assigned subscribers are triggering or not ?


If newly assigned subscribers are not triggering let me know.



#3
Raj

newly assigned subscriber also not triggered

#4
BotSailor

We are checking the matter. Sorry for this inconvenience.

#5
BotSailor

We have found an issue and solve the problem. It should work from now. If you still face issue, let me know.


Thanks

Konok

#6
Raj
(Last updated )

Ok, i will check and update you , does the http api on sequence is fixed ? https://botsailor.com/forum/thread/2002-sequence-builder-http-api-is-not-working this issue