#2262-WhatsApp Chatbot Issue Resolved - Action Required

Kamrul Hasan
#1
Kamrul Hasan

We are pleased to announce that the WhatsApp chatbot issue has been resolved. To restore functionality, please navigate to the Connect Account section and click the "Revalidate Token" button for each WhatsApp account connected to BotSailor.

Please refer to the attached screenshot for step-by-step guidance.

Thank you for your patience.


1760609822_BotSailor-Connect-WhatsApp%281%29.png

#2
Carlos
(Last updated )

All my accounts still don't work

1760612784_Captura%20de%20pantalla%202025-10-16%20a%20las%2013.05.24.png

#3
abdullah

1760613538_Screenshot%202025-10-16%20141837.png



Why was this feature removed?

When clicking the Sync button, the Access Token and Business ID used to appear.

This feature is extremely important — please bring it back.

#4
Sepi Business App

Error

Unsupported get request. Object with ID '313709905169685' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api


#5
twillio alternative

how you solve this ? please share. i reseller to. may be next i will get this error.

#6
Admin.

Hello. I don't understand what's happening. I don't have any problems. Everything works normal.