Suggestion: Separate Facebook & Instagram Credits from Messaging Balance
MOHAMED
Hello everyone,
I hope you're all doing well.
I’d like to raise a suggestion regarding the current credit system on botsailor, specifically how credits are deducted for Facebook and Instagram messaging.
At the moment, all credits – whether for regular messaging or social media broadcasts – are drawn from the same balance. This creates a challenge, especially considering that a single message can consume up to 3 or even 4 credits, based on the following structure:
Broadcasting Summary Example:
1 credit for sending the message
1 credit for successful delivery
1 credit when the message is read
Total: 3 credits per message
With high engagement on Facebook in particular, the cost quickly adds up, making it hard to compete or scale efficiently.
My suggestion is:
– To separate the credit balance for Facebook/Instagram broadcasts from regular messaging
– Or introduce a dedicated package for social media messages that includes a higher volume of messages at a more competitive price
This would allow users to manage their campaigns more effectively without burning through their main credit balance.
I also encourage fellow users who find this idea valuable to support it, so we can collectively push this forward and hopefully find a suitable solution with the botsailor team.
Thanks a lot to the botsailor team for all the great work, and looking forward to hearing your thoughts!
Best regards 🌟
I hope you're all doing well.
I’d like to raise a suggestion regarding the current credit system on botsailor, specifically how credits are deducted for Facebook and Instagram messaging.
At the moment, all credits – whether for regular messaging or social media broadcasts – are drawn from the same balance. This creates a challenge, especially considering that a single message can consume up to 3 or even 4 credits, based on the following structure:
Broadcasting Summary Example:
1 credit for sending the message
1 credit for successful delivery
1 credit when the message is read
Total: 3 credits per message
With high engagement on Facebook in particular, the cost quickly adds up, making it hard to compete or scale efficiently.
My suggestion is:
– To separate the credit balance for Facebook/Instagram broadcasts from regular messaging
– Or introduce a dedicated package for social media messages that includes a higher volume of messages at a more competitive price
This would allow users to manage their campaigns more effectively without burning through their main credit balance.
I also encourage fellow users who find this idea valuable to support it, so we can collectively push this forward and hopefully find a suitable solution with the botsailor team.
Thanks a lot to the botsailor team for all the great work, and looking forward to hearing your thoughts!
Best regards 🌟
Nice idea
good idea
UP UP
Hi everyone,
Thank you for the thoughtful suggestion and the supportive comments from the community.
We truly appreciate users like you who take the time to analyze how our system works and propose ideas to improve the experience for everyone. It's clear that the current credit system for Facebook and Instagram messaging – where credits are used for sending, delivery, and reads – can feel limiting when engagement is high.
That said, we'd like to share some context:
🔹 Why All Credits Are Unified:
Currently, BotSailor maintains a unified credit system to ensure simplicity, transparency, and easier management for both users and resellers. Splitting credit balances for each platform would significantly increase the complexity of tracking, billing, and customer support.
Thank you for the thoughtful suggestion and the supportive comments from the community.
We truly appreciate users like you who take the time to analyze how our system works and propose ideas to improve the experience for everyone. It's clear that the current credit system for Facebook and Instagram messaging – where credits are used for sending, delivery, and reads – can feel limiting when engagement is high.
That said, we'd like to share some context:
🔹 Why All Credits Are Unified:
Currently, BotSailor maintains a unified credit system to ensure simplicity, transparency, and easier management for both users and resellers. Splitting credit balances for each platform would significantly increase the complexity of tracking, billing, and customer support.