#1819-New feature - Trigger Webhook for Incoming Message - has issue

Sky Free
#1
Sky Free

Team, enabling "Trigger Webhook for Incoming Message" is causing bot not auto replying. Please investigate and resolve this issue urgently.

#2
Maxs
#1

Sky Free

Yes i checked same issue facing.. team please fix on priority and make sure on implementing new feature old feature not getting affected. thanks

#3
Ahj

Team bs Please take this is on priority

#4
BotSailor

The bot's auto-reply feature appears to be functioning correctly on our end. Please verify that the subscriber is not paused or restricted from receiving messages. For further assistance, kindly open a support ticket through our support desk. Thanks, Konok

#5
Kamrul Hasan

Hello,


We have tested the issue on our end but were unable to replicate it. It’s possible that the error is specific to certain accounts.

To investigate further, we’ll need to check your account directly. Please open a support ticket and share your credentials securely so we can identify the issue and resolve it as soon as possible.


Thank you for your cooperation.



#6
Sky Free
#5

Kamrul Hasan

Actually, the list message is not working other auto reply doesnt have issue

#7
BotSailor
#6

Sky Free

The issue with the "Trigger Webhook for Incoming Message" has been resolved. Please verify if the auto-reply functionality is now working as expected. Thank you for your patience. Thanks, Konok

#8
Maxs
#7

BotSailor

Yes now working list buttons with webhook enable.

thanks