#1842-Custom button in Mixed Template not appearing in Webhook integration

CEO
#1
CEO

When creating a message template using the new Mixed Template option and adding a custom button, I noticed that this button does not appear in the Webhook integration. I kindly request this to be checked urgently, as it directly impacts the functionality of the integration.

#2
BotSailor

We are checking the matter as soon as possible.


Thanks

#3
Maxs

My suggestion is why you removed old templates

make it live back and test then remove.

thanks

#4
BotSailor
#3

Maxs

Seems you didn't understand. It's not about old template issue actually. You can simply create old template from current one also. Means either Quick reply or Url button. Not mix.


The problem is seems happening for both type of button which was also in previous. We will fix it as soon as possible.


Thanks

#5
Maxs
#4

BotSailor

okay once fix let us know.

thanks

#6
BotSailor

The issue has now been resolved.

#7
CEO
(Last updated )

Hello, team! I'm very happy with the new update—congratulations on the great work!

I just wanted to leave a quick feedback: when selecting the number in the Webhook integration, the field to choose the message template disappears.

In my account, I have three numbers, and for one of them, the template selection field does not appear. Could you please look into this?



#8
Maxs

Hello message template dropdown not visible i tribe by clearing cache.. can you cross verify it's visible or not