#1926-Intermittent Bot Error

We’re seeing an intermittent issue where the bot stops responding for several minutes after custom fields are added to a user profile. It doesn’t happen every time—so it’s unclear whether it’s an outage or instability on Botsailor’s side—but we’ve consistently observed the pattern:

Scenario A: Assign custom fields via API, then immediately trigger a bot (also via API) to press a CTA button using the newly assigned URL.Scenario B: Assign custom fields via API, then trigger a bot flow via API without any variables.

In both cases, the bot hangs for several minutes before resuming normal operation. This delay causes imprecise communication and leaves customers waiting. It’s extremely urgent to investigate and resolve. Has anyone else encountered this, or is there a known workaround or status update from Botsailor?