#1944-URGENT: Issues with Domain and Email Verification

Hello team,

I'm experiencing two serious issues that have persisted for over a week, with no real progress:

Emails are still showing the BotSailor domain, which directly harms my brand.When verifying an agent's email, the BotSailor screen appears, instead of my brand.

I've reached out several times, but the responses are always the same, with no testing, no productivity, and no real effort to resolve the issue.

This is serious and damages my company's credibility.

I urgently request attention and a permanent fix.

Thank you.

Hello,

We sincerely apologize for the inconvenience you're experiencing. To help us assist you more effectively, could you please share detailed information or screenshots related to the issue via our support ticket system or live chat?

We’ll make sure to look into it promptly and provide you with the best possible support.

Thank you for your understanding.

When we tested from our demo reseller account, we couldn’t reproduce the issue.

To investigate further, please open a support ticket and share your login credentials securely so we can check if the issue is specific to your account.

Thank you for your cooperation.