#1996-Why does the website chatbot consume credits
Sky Free
Why does the website chatbot consume credits, even though we’ve already paid for it as an add-on?
If we’re paying a monthly fee for this feature, it shouldn’t also deduct from our credit balance. Either the chatbot should be included free with credit consumption, or it should be covered fully under the add-on without consuming credits. As it stands, it feels like we’re being unfairly charged twice — once through the subscription and again through credits.