#2004-Shopify Abandoned Cart Not Working

Muhammad Annas
#1
Muhammad Annas

Hi,


I have shopify plus subscription and i have successfully integerated shopify store through custom app with botsailor. Now after creating abandoned cart template and connecting with WP/Shopify setting. It does not trigger anything. Its showing empty

#2
Admin.

Hello. Please verify that your Shopify plan allows the sending of sensitive customer data (where the number is stored) through the developer app.

#3
Muhammad Annas
#2

Admin.

I have shopify plus plan and i think it allows. however i will double check can you guide me further?

#4
Muhammad Annas
#2

Admin.

I have shopify plus plan and i think it allows. however i will double check can you guide me further?

#5
Admin.
#4

Muhammad Annas

In your Shopify Developer app, look for "Access to protected customer data."