#2080-Carousel CallBack Reply Not Working

Andy Gracia Lee PPU
#1
Andy Gracia Lee PPU

i have seen your video tutorial about creating Carousel Media Template

when we use 2 button URL and Quick Reply


the Quick reply button is not working at all

no response after click on it


i saw on your video tutorial also not working at all


https://prnt.sc/6Ei-VPfatsJU

#2
Andy Gracia Lee PPU

this is very fatal since the function is not working at the very beginning

#3
BotSailor

Hi,


If you use both Quick Reply and URL button in carousel template then please use the First button as Quick reply and second button as URL. Hopefully this will work.

Most probably it's an issue from whatsapp end.


https://tinyurl.com/2bab2m87


Thanks