#2250-Display WhatsApp account Name Everywhere

Maxs
#1
Maxs
(Last updated )

Hello team,


One client added 2 WABA under same user account.


One WABA (WhatsApp account Name) on META is XYZ Company M

Another Name is XYZ Company U


Now this names from https://business.facebook.com/latest/settings/whatsapp_account shows exactly as above in Connect Account > Above Business Account ID in BS.


But bug is inside Bot manager, broadcasting, Webhook, catalogue, subscriber manager everywhere Display Name shows.


So please correct it because every time going to Connect account and verify name and number then do settings not proper way.


Thanks

#2
Kamrul Hasan
#1

Maxs

<p>Hello team,</p><p><br></p><p>One client added 2 WABA under sa...

BotSailor currently displays the WhatsApp Display Name alongside the phone number to identify it. The business name isn't shown in the platform. Since the phone number is always visible next to the Display Name throughout BotSailor—including in the Bot Manager, Broadcasting, and Subscriber Manager—this combination is sufficient to distinguish between entries, even if some have the same Display Name. The phone number serves as the unique identifier.


Thank you for understanding.